Welcome Fidelity Print Quick Customers!
What type of files can I send?
We recommend saving as a .PDF. You may also send the file in the following types: jpg, jpeg, tif, tiff, eps, and png. We can also take Microsoft Word, Excel, Powerpoint, and Publisher files. Call us for questions regarding your file types. We prefer that you send .PDF with embedded or outlined fonts. .PDF's are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.
What color mode should my files be?
If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.
THESE COLORS ARE IN RGB
THESE ARE THE SAME COLORS BUT IN CMYK
You should always start and finish your designs in CMYK color mode.
What resolution should my file be?
Ideally, you will want your image files to be 300dpi or higher. Most images found on Google Images are low resolution (72dpi) meant for viewing online and not for printing. Make sure you use the highest resolution images possible in your designs.
What are bleeds and how should I set them up?
Bleeds are what it's called when any artwork or background color goes off the edge of your artwork. When printing a document with bleeds, you need to extend your artwork and/or background color off the edge of your document by at least 1/8". This 1/8" gets cut off in bindery.
Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product. Templates are available upon request.
Please keep all text at least 0.125" inside the cut-line.
How should I set up a Spot UV job?
When creating a Spot UV job, you must include a Spot UV template file along with the regular print file. The Spot UV template file is used to show where the UV coating needs to be applied.
For better quality we recommend creating mask files in vector based programs such as Illustrator or CorelDRAW.
Please only use solid 100% K to indicate where you would like the UV. Do not use shadows, glows or grayscale images. White will indicate no UV.
Remember, if it's white, you can write!
How can I guarantee color accuracy?
It is impossible to calibrate color consistency across all monitors and printers and therefore we cannot guarantee 100% color accuracy. You can maximize color quality bey ensuring that all submitted files are in CMYK color mode. Also note that colors may change slightly between runs. If you ordered business cards today with a blue background, and then ordered the same a year from now, the blue may not be exactly the same. This is due to differences in ink levels, chemistry, and roller wear & tear on the presses.
What are the turnaround times?
Turnaround times depend on the type of job. For larger full color print jobs turnaround is approximately a week and a half from proof approval on most jobs. There are options in production and shipping which may allow you to get your job quicker. More complex jobs can take upwards of two weeks. Some promotional marketing products such as cups, mugs, etc. may take longer. Call us for more information on turnaround time.